Requesting a refund for a Microsoft / Xbox Store purchase

To request a refund for your Xbox or Microsoft Store purchase, please follow the instructions outlined on the following page:

Request a refund for digital games

It's important to note that, as game developers, we do not possess the tools required to facilitate refunds. Our role primarily involves submitting our games to the store, while Microsoft manages the sales and billing process. Consequently, only Microsoft can assist you with a refund in accordance with their established refund policies.